Privacy Policy

Last updated: 10 September 2026

Who we are

Liox.ai is a digital studio based in Amman, Jordan, operating the website at liox.ai. We are the controller of any personal data described here. You can reach us at hello@liox.ai.

Analytics and cookies

We use Google Analytics 4, delivered through Google Tag Manager, to understand how people find and use this site. It is loaded with Google Consent Mode, which means analytics cookies are denied by default and nothing is stored on your device until you choose Accept in the banner.

If you accept, Google Analytics sets cookies (typically named _ga and _ga_<id>) which last up to two years and are used to tell one visitor from another and to count returning visits. Google Analytics 4 does not record your full IP address.

If you decline, no analytics cookies are set and no analytics data is collected from your visit. Your choice is remembered in your browser's local storage so we do not ask again.

We use this only to see which pages and countries our visitors come from. We do not run advertising, we do not use remarketing or ad personalisation, and we never sell or rent your data.

Meta Pixel and advertising

We use the Meta Pixel (Facebook and Instagram) to measure whether our advertising works. Like our analytics, it is loaded with consent denied by default, so nothing is sent to Meta and no advertising cookies are set unless you press Accept in the banner.

If you accept, the Pixel records that you visited a page on this site and sends that event to Meta, along with your IP address and browser information. Meta may match this to a Facebook or Instagram account if you have one. We use it only to measure our own campaigns and to show ads to people who have already visited this site. We do not upload customer lists, and we do not sell or share your data with anyone else.

If you decline, the Pixel is never loaded at all. You can also block it with any standard content blocker, and the site will work normally.

Changing your mind

You can withdraw or change your consent at any time by clearing this site's cookies and site data in your browser settings, which will make the banner appear again on your next visit. You can also block cookies entirely in your browser, and the site will work normally.

The project request form

Our contact form does not send anything to a server we control. When you submit it, the details you typed are placed into a pre-filled message in your own email application, which you then choose to send. Nothing is stored by this website, and nothing is transmitted unless you press send in your own email client.

If you do email us, we keep that correspondence so we can reply and, where relevant, deliver work. We keep it only as long as it is useful for that purpose.

Server logs

Our hosting provider records standard technical logs, which may include your IP address, browser type and the pages requested. These are generated automatically by the web server, are used only for security and troubleshooting, and are not combined with any other information about you.

Third parties and international transfers

Fonts on this site are delivered by Fontshare and, on Arabic pages, Google Fonts. When your browser requests a font, your IP address is visible to that provider. If you accept analytics, data is processed by Google and may be transferred to and stored on servers outside Jordan, including in the United States, under Google's own safeguards. No other third-party service runs on this site.

Your rights

You can ask us what data or correspondence we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. You can also object to our use of analytics simply by declining the banner. Email hello@liox.ai and we will respond within a reasonable period.

Children

This site is aimed at businesses and is not directed at children.

Changes

If we change this policy we will update the date at the top of this page.

Contact

Questions about this policy: hello@liox.ai.